Terms & Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Communication Mastery ("Company," "we," "us," or "our"), registered at 555 Evans Rue, Baileyfort S70 4DN, United Kingdom (Registration Number: 16368181).

By accessing or using our website (voicemastery.pro) and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

2. Description of Services

Communication Mastery provides educational services including:

• Professional courses in storytelling, public speaking, and oratory skills
• English language training focused on business communication
• Personal consultations and coaching services
• Online educational content and resources
• Corporate training programs

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. Registration and Accounts

3.1 Account Creation

To access certain services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

3.2 Account Eligibility

You must be at least 18 years of age to create an account and use our services. By registering, you represent and warrant that you meet this age requirement.

4. Course Enrollment and Attendance

4.1 Enrollment Process

Course enrollment is completed when:

• You submit a completed registration form
• Payment has been received and confirmed
• You receive enrollment confirmation from us

4.2 Course Participation

Students are expected to:

• Attend scheduled sessions punctually
• Complete assigned coursework and exercises
• Behave respectfully toward instructors and fellow students
• Use course materials solely for personal educational purposes
• Comply with any additional course-specific requirements

4.3 Course Modifications

We reserve the right to:

• Modify course schedules, content, or instructors
• Cancel courses due to insufficient enrollment or unforeseen circumstances
• Substitute instructors when necessary

In the event of course cancellation by us, enrolled students will receive a full refund or the option to transfer to an alternative course.

5. Payment Terms

5.1 Pricing

All prices are listed in British Pounds (GBP) and include applicable VAT unless otherwise stated. We reserve the right to change pricing at any time, but price changes will not affect enrollments already confirmed.

5.2 Payment Methods

We accept payment via credit card, debit card, bank transfer, and other methods as indicated during the checkout process. Payment is processed securely through third-party payment processors.

5.3 Payment Schedule

Payment is due in full at the time of enrollment unless alternative payment arrangements have been explicitly agreed upon in writing. For corporate training programs, customized payment terms may be negotiated.

5.4 Late Payment

Failure to make timely payment may result in:

• Suspension of access to course materials
• Inability to attend scheduled sessions
• Cancellation of enrollment
• Assessment of late payment fees

6. Intellectual Property Rights

6.1 Our Content

All content on our website and in our courses, including but not limited to text, graphics, logos, images, audio, video, course materials, and software, is the property of Communication Mastery or its licensors and is protected by UK and international copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our course materials solely for your personal educational purposes. You may not:

• Reproduce, distribute, or create derivative works from our materials
• Share course access credentials with others
• Record, photograph, or capture course sessions without explicit permission
• Use our materials for commercial purposes
• Remove or alter any copyright, trademark, or other proprietary notices

6.3 Student Work

You retain ownership of any original work you create during courses. However, by submitting work for evaluation or sharing it in class discussions, you grant us a non-exclusive license to use such work for educational and promotional purposes, with appropriate attribution.

7. User Conduct

You agree not to:

• Use our services for any unlawful purpose
• Harass, abuse, or harm other users or instructors
• Impersonate any person or entity
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Upload viruses, malware, or other malicious code
• Collect or harvest information about other users
• Use automated systems to access our services without permission
• Engage in any activity that could damage our reputation

Violation of these conduct rules may result in immediate termination of your account and access to services without refund.

8. Confidentiality

During consultations and courses, confidential information may be shared. Both parties agree to:

• Maintain confidentiality of sensitive information shared in sessions
• Respect the privacy of other participants
• Not disclose proprietary methods, materials, or strategies without permission

This confidentiality obligation survives termination of our relationship.

9. Disclaimers and Limitations of Liability

9.1 Service Disclaimer

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that:

• Our services will meet your specific requirements
• Services will be uninterrupted, timely, secure, or error-free
• Results obtained from using our services will be accurate or reliable
• Any particular learning outcomes will be achieved

9.2 Educational Outcomes

While we strive to provide high-quality education, we make no guarantees regarding specific learning outcomes, career advancement, or professional success resulting from our courses or consultations. Individual results vary based on effort, aptitude, and circumstances beyond our control.

9.3 Limitation of Liability

To the fullest extent permitted by law, Communication Mastery shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your access to or use of (or inability to access or use) our services
• Any conduct or content of third parties on our services
• Unauthorized access, use, or alteration of your content

Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Communication Mastery, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, including legal fees and costs, arising out of:

• Your use or misuse of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us. Termination does not entitle you to refunds except as specified in our Refund Policy.

11.2 Termination by Us

We reserve the right to suspend or terminate your access to our services immediately, without prior notice or liability, for any reason, including:

• Violation of these Terms
• Non-payment of fees
• Fraudulent, abusive, or illegal activity
• At our sole discretion

11.3 Effect of Termination

Upon termination:

• Your right to access and use our services ceases immediately
• You must cease use of all course materials and intellectual property
• Provisions regarding intellectual property, confidentiality, disclaimers, and limitations of liability survive termination

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law provisions.

12.2 Dispute Resolution

Any dispute arising from these Terms or our services shall be resolved through:

1. Informal Negotiation: We encourage you to contact us first to resolve disputes informally
2. Mediation: If informal resolution fails, disputes may be submitted to mediation
3. Jurisdiction: Any legal proceedings shall be brought exclusively in the courts of England and Wales

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the modified Terms. Material changes will be communicated via email to registered users.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

16. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Communication Mastery regarding our services and supersede all prior agreements and understandings.

17. Contact Information

If you have questions about these Terms, please contact us: